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- To Our Fellow Customers,The Reasons for Our Temporary Closure★
Blogブログ
To Our Fellow Customers,The Reasons for Our Temporary Closure★
Date : 11/04/2020 00:06
theme : News
staff : KENTA NAGATSUKA
- 新着用画像
I am the manager of Hair Salon Tokyo Michaela, Kenta Nagatsuka★
As we have annouced on our news section, blog, SNS accounts and SMS messages,we will be temporarily closed from 7 Apr to 4 May 2020.
Making our customers happy and satified is the mission of a stylist.
This is our aim to be a stylist that people commented 'You can't go wrong with this stylist '.
"Why are we temporarily closed?"
We also did not expect this situation before COVID-19 keep spreading in Singapore.
According to the latest goverment regulation, only hair cut services can be provided in a hair salon.
We always put our customers at the first place before anything as always.
Of course we have faced some external resistance to hindering our operation before.
For example, when earthquakes happened in Japan and rainstorms in Singapore.
We always face it and go through the crises with our smile.
However, this seems a different challenge when comparing to the past.
This is not a natural disaster but a communicable disease , and "stay home" for such a long period of time is something I have never experienced in my life.
And we also care about the happiness of our staff as important as the customers
I think that our staff is being taken with warm care though we've only been working for a year and a half.
If we continue our daily operation, our staff may need to take the risk to get infected when travelling to work or home.
And most importantly everyone is also not advised to go outside according to the government suggestions.
If anyone of us get infected......
No matter our staff or customers won't be happy
It will be a tough road for those who have been gone through all these
Our staff also won't have the peace of mind to perform their job duties.
Therfore we have a discussion with our owner Mr.Nakanishi and decided to close temporailiy.
"Will our customers going to leave us after we announced?"
Of course we are having such worries.
But we always believe in our valued customers
and also believe in ourselves!
We try everything we can do and just believe in ourselves!
Sometimes I will laugh alone when I think of the chat I had with all of you.
We will work hard to further improve our services and aim to provide an even happier experience to you after the qurantine period is over!
I have been working as a hair stylist for more than 10 years and I have never experienced such a long "holiday" (Don't worry, I am still practising during the qurantine time.)
I am still not used to days like this as a workaholic. However, this maybe the time for me to think about myself and listen to the thoughts of our staff and customers
We understand that male customers may have very uneasy days if they can't have their hair cut for 1 month.
We look forward to seeing you in a healthy environment in the future!
Manager Kenta
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